Privacy Policy
Effective Date: June 17, 2025
This Privacy Policy explains how MeasterRewards collects, uses, shares, and protects your personal data when you participate in the program. By using MeasterRewards, you consent to the practices described below.
1. What Information Do We Collect?
Personal Information You Provide
We collect personal information that you voluntarily provide, including when you:
- Register for MeasterRewards;
- Connect your Rain.gg or streaming accounts;
- Participate in activities related to rewards or community engagement;
- Contact us directly.
This may include:
- Usernames or unique identifiers;
- Contact information (e.g., email addresses if applicable);
- Authentication data;
- Optional social media login data.
All personal information you provide must be accurate and up-to-date.
Automatically Collected Data
When you use MeasterRewards, we automatically collect:
- Log and Usage Data: IP address, browser type, device characteristics, pages accessed, engagement metrics, and timestamps.
- Device Data: Device name, OS, language settings.
- Location Data: Based on your IP address or device settings, where applicable.
We use cookies and similar technologies to support these processes. You may adjust your browser settings to refuse cookies.
2. How Do We Process Your Information?
We process your data to:
- Track engagement and distribute rewards accurately;
- Authenticate users and manage accounts;
- Improve MeasterRewards through internal analytics;
- Monitor usage trends and prevent fraud;
- Comply with legal obligations.
3. Legal Bases for Processing (GDPR / Canada Compliance)
We only process your personal data when we have a valid legal basis to do so, including:
- Consent, which can be withdrawn at any time;
- Legitimate interests, such as analytics and program security;
- Legal obligations, such as responding to law enforcement;
- Contractual necessity, such as facilitating participation in the rewards program.
4. When and With Whom Do We Share Your Information?
We do not sell your personal data. We may share limited data:
- With trusted service providers or platform partners (e.g., Rain.gg) for reward distribution;
- For analytics to understand user behavior and improve the service;
- In the event of a business transfer, merger, or acquisition;
- To comply with legal or regulatory obligations.
5. Cookies and Tracking Technologies
MeasterRewards may use cookies, web beacons, or similar tools for functionality, analytics, and user experience enhancement. You can disable cookies in your browser settings, but doing so may limit access to certain features.
6. Social Logins
If you register or log in using social media credentials (e.g., Twitch, Discord), we may access basic profile data depending on your permissions. We only use this data for authentication and platform functionality. Please refer to your social platform’s privacy settings to manage what data is shared.
7. How Long Do We Keep Your Information?
We retain your data only as long as necessary to:
- Provide rewards and support user accounts;
- Fulfill our legal obligations;
- Protect the platform from misuse.
When no longer needed, your information is securely deleted or anonymized. Some data may persist in secure backups for legal or security purposes.
8. How Do We Keep Your Information Safe?
We use industry-standard encryption and access controls to protect your data. While no system is 100% secure, we actively monitor and update our security infrastructure to reduce risk.
You are responsible for safeguarding your account credentials.
9. Do We Collect Information From Minors?
MeasterRewards is not intended for users under 18. If we learn that we’ve collected data from a user under 18, we will promptly delete it. If you believe a minor has provided us with personal data, please contact our support team.
10. What Are Your Privacy Rights?
Depending on your location (e.g., EEA, UK, Canada), you may have the right to:
- Request access to your data;
- Request corrections or deletion;
- Restrict or object to processing;
- Withdraw consent at any time.
You may also request to close your account and delete your data via the MeasterRewards support team (e.g., Discord ticket system).
If you are in the EU/UK, you may also contact your local data authority:
- EU: Data Protection Authorities
- Switzerland: Swiss DPA
11. Do Not Track (DNT) Controls
MeasterRewards currently does not respond to Do-Not-Track (DNT) browser signals, as no consistent standard has been adopted.
12. California Privacy Rights (CCPA/CPRA)
California residents may:
- Request a summary of the personal information shared for marketing purposes (if applicable);
- Request the removal of personal content posted publicly by a minor.
To submit a California rights request, please contact the MeasterRewards support team through official channels.
13. Updates to This Policy
We may update this Privacy Policy from time to time. Any major changes will be communicated via platform announcements or messages. The latest version will always be available publicly with the most recent revision date.
14. How to Contact Us
For privacy-related concerns, please reach out to us directly through the MeasterRewards support system (e.g., via Discord tickets or platform contact page). No support email is used at this time.
15. Accessing, Updating, or Deleting Your Data
You may request access, updates, or deletion of your personal information by contacting our support team through official Measter channels. We will respond to valid requests in accordance with applicable data protection law.